2019 Arkansas State University-Mountain Home
1600 South College St.
Mountain Home, AR 72653

Financial Aid Forms

Financial Aid Forms Background Pic

Requested Documents


Provide a copy of the requested documents to the Office of Scholarships and Financial Aid at Arkansas State University - Mountain Home.

Copy of DD214 Form - The student indicated a status as a veteran on the FAFSA did not match the Veterans Administration records. The student’s member copy 4 of the DD214 Form is being requested in an effort to resolve the mismatch.


Copy of Drivers License with Date of Birth Legible - The student’s name, date of birth and social security number reported has resulted in mismatching information. The student’s driver’s license is being requested in an effort to resolve the mismatch.


Copy of INS Alien Registration Documentation - Provide a copy of Alien Registration Documentation from the Immigration and Naturalization Services (INS).


Copy of Marriage License - The marital status reported on the student’s FAFSA has resulted in mismatching information. The marriage license is being requested in an effort to resolve the mismatch.


Copy of Official Military Orders - Provide a copy of the student's Official Military Orders to confirm you answer on the FAFSA documenting that you are currently serving on active duty in the U.S. Armed Forces for purposes other than training.


Copy of Parent 1 Drivers License with Date of Birth Legible - The name, date of birth and social security number reported for FAFSA Parent 1 on the student’s FAFSA has resulted in mismatching information. The FAFSA Parent 1 driver’s license is being requested in an effort to resolve the mismatch.


Copy of Parent 1 Social Security Card - The name, date of birth and social security number reported for FAFSA Parent 1 on the student’s FAFSA has resulted in mismatching information. The social security card for FAFSA Parent 1 is being requested in an effort to resolve the mismatch.


Copy of Parent 2 Drivers License with Date of Birth Legible - The name, date of birth and social security number reported for FAFSA Parent 2 on the student’s FAFSA has resulted in mismatching information. The FAFSA Parent 2 driver’s license is being requested in an effort to resolve the mismatch.


Copy of Parent 2 Social Security Card - The name, date of birth and social security number reported for FAFSA Parent 2 on the student’s FAFSA has resulted in mismatching information. The social security card for FAFSA Parent 2 is being requested in an effort to resolve the mismatch.


Copy of Parent's 2015 W2 Statement(s) - The parent(s) of a dependent student chosen for verification that will not file or is not required to file a 2015 Federal Income Tax Return with the IRS MUST provide a copy of all IRS W-2’s that the parent(s) received for work performed during 2015.


Copy of Parent's Divorce Decree - The parental marital status and income information reported on the student’s FAFSA has resulted in mismatching information. Your parent's divorce decree is being requested in an effort to resolve the mismatch.


Copy of Student's 2015 W2 Statement(s) & Spouse's if Married - The student chosen for verification that will not file or is not required to file a 2015 Federal Income Tax Return with the IRS MUST provide a copy of all IRS W-2’s that the student received for work performed during 2015.

  • The spouse of a married student must also provide a copy of all IRS W-2’s that the spouse received for work performed during 2015.


Copy of Student's Birth Certificate - The student’s name, date of birth and social security number reported has resulted in mismatching information. The student’s birth certificate is being requested to resolve the mismatch.


Copy of Student's Divorce Decree - The student's marital status and income information reported on the student’s FAFSA has resulted in mismatching information. The student's divorce decree is being requested in an effort to resolve the mismatch.


Copy of Student's Social Security Card - The student’s name, date of birth and social security number reported has resulted in mismatching information. The student’s social security card is being requested to resolve the mismatch.


Copy of Valid Government ID - A Valid photo ID CANNOT be expired and MUST be issued by a recognized United States federal or state governmental entity.

  • A Valid Government-issued photo identification (ID) is a driver's license, other state-issued ID or United States passport.


Parent's 2015 Tax Information - A student chosen for verification whose parent(s) filed or will file a 2015 Federal Income Tax Return must provide IRS Tax Return Transcript(s) from the IRS as part of the requested Verification documentation.

  • You can get the IRS Return Transcript (s) from http://www.irs.gov/Individuals/Get-Transcript .
  • If the IRS Tax Return Transcript(s) is not possible contact the IRS directly at 1(800)908-9946 for assistance, or if you believe you may have issues related to identity theft, call 1(800)908-4490 for help requesting an IRS Tax Return Transcript.


Proof of Selective Service Registration - All males that have reached the age of 18 must be registered with Selective Service to be eligible for federal financial aid.

  • Provide proof of registration for Selective Service or provide documentation that the student is not required to register for Selective Service to the Office of Scholarships and Financial Aid.
  • Both registering for Selective Service and proof of registration with Selective Service can be accomplished online at www.sss.gov.


Proof of US Citizenship - Documentation of Proof of U.S. Citizenship is needed.

Student and/or Spouse's 2015 IRS Tax Return Transcript - A married student chosen for verification whose spouse has filed or will file a 2015 Federal Income Tax Return separate from the student MUST provide a 2015 IRS Tax Return Transcript for both the student and spouse as part of the verification process.

  • To get IRS Tax Return Transcripts, go to www.irs.gov and follow the on screen instructions to set up an account with the IRS then log in to download IRS Tax Return Transcript(s).
  • If downloading the IRS Tax Return Transcript is not possible contact the IRS directly at 1(800)908-9946 for assistance, or if you believe you may have issues related to identity theft, call 1(800)908-4490 for help requesting an IRS Tax Return Transcript.


Student has One or More Loans in an Active Bankruptcy Status - A student may remain eligible for Federal Financial Aid while in active bankruptcy proceedings as long as loans that have been deferred due to bankruptcy proceedings have been in good standing (Not in Default) prior to any deferment based on bankruptcy.


Student Signature on Federal Signature Page - The FAFSA was not signed by the student. A student's signature is required on the Free Application for Federal Student Aid (FAFSA).


Transcript Needed - An official academic transcript from a post-secondary educational institution previously attended must be received and interpreted by the Registrar/Admissions Office before Federal Financial Aid may be offered.

  • Contact the Registrar/Admissions Office or the Office of Scholarships and Financial Aid to discuss which post-secondary educational institution(s) transcript are not received.

Explanations / Guides / Helpful Tips

Aid Suspended - Student Appeal Required

The student is considered ineligible for Federal Financial Aid because student is not maintaining the required Satisfactory Academic Progress.

  • Student must submit a letter of appeal to the Office of Scholarships and Financial Aid at Arkansas State University – Mountain Home.
  • Documentation that substantiates statements in a letter of appeal are recommended, but not always required. The appeals committee may request documentation that substantiates statements made prior to considering an appeal.


Document Resolution of Previous Federal Aid Overpayment

Our records indicate that you have an unresolved over-payment of Federal Aid from a previously attended educational institution.

  • A Letter is needed from the previously attended educational institution reflecting you no longer owe an over-payment.
  • Students can view their Federal Student Aid status by logging into the National Student Loan Data System at https://nslds.ed.gov/nslds/nslds_SA/


Documentation that all Federal Loan Defaults are Resolved

Our records indicate that you are in default.

  • A Letter is needed from the lender/servicer or guarantee agency holding the defaulted loan(s) which provides clearance for each loan in default.
  • Students can view the status of their outstanding Federal Student Loan(s) by logging into the National Student Loan Data System at nslds.ed.gov.


Exceeds Loan Limits

Our records indicate you have reached or exceeded the allowable limits for Federal Direct Subsidized and/or Unsubsidized Loans.

  • Your application for Federal Financial Aid has been suspended because you may be ineligible for Federal Financial Aid.
  • Contact the Arkansas State University – Mountain Home Office of Scholarships and Financial Aid for further assistance.


Letter Requesting Additional Information

Your application for Federal Financial Aid has been suspended because the Office of Scholarships and Financial Aid at Arkansas State University – Mountain Home has sent a letter requesting additional information.

  • Provide the additional information requested as soon as you receive the letter or contact the Office of Scholarships and Financial Aid at Arkansas State University – Mountain Home for further clarification.


Loans Discharged because of Disability

Persons granted a Total and Permanent Disability (TPD) Discharge are not eligible to receive a new loans in the future except under specific conditions with specific medical documentation.

  • The proper paperwork is available from your current loan servicer. Log onto the National Student Loan Data System at https://nslds.ed.gov/ to determine the current holder(s) of your loans.


Marital Status Change

You corrected the date of your marital status to be after the date you submitted your application.

  • Your marital status (FAFSA Item 16) and date (FAFSA Item 17) should only be changed if they were reported incorrectly on the date the FAFSA was originally submitted, or if a Financial Aid Administrator has instructed you to update this information.
  • Review FAFSA items 16 and 17 and make the necessary corrections or contact your Financial Aid Administrator for assistance.


Online - Direct Loan Entrance Counseling

Our records indicate that you have been offered a Direct Stafford Loan. One of the requirements which must be met to receive a this loan is Online Direct Loan Entrance Counseling available at studentloans.gov.


Parent Signature of Federal Signature Page

The dependent student’s FAFSA was not signed by a parent. A parent signature is required on the Free Application for Federal Student Aid (FAFSA).

  • In order to submit or make corrections and sign the FAFSA online at fafsa.ed.gov, both the student and a parent must sign using their own separate Federal PIN number.
  • Allow 10 days to two weeks for the student’s status to update in our system after using the Federal PIN number to sign the FAFSA.
  • Each update to a FAFSA can result in a request for additional information.


Pell Lifetime Eligibility

There is a limit to the total amount of Federal Pell Grants that a student may receive. Your records indicate that you are either close or have reached the maximum limit. Your Pell eligibility may be limited.


Unusual Enrollment History (UEH)

Based upon data provided by the National Student Loan Data System (NSLDS), additional information may be required to determine your eligibility for Federal Student Aid.

  • Contact the Office of Scholarships and Financial Aid for further assistance.
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