IT Support

IT Support Background Pic

Computer Services Help

Having trouble? Our Computer Services team is here to help! Check out the information below about frequently used ASUMH technology and let us know if you have any questions.


These documents might help you solve problems downloading software.  

Downloading Office 365 for Your Computer

Installing Office 365 on a Mac

Respondus Lockdown Browser

Blackboard


Software

What is my username or password to install Office 365?

Your username is your student email address, and your password is the same password you use to log into all of your accounts. Your student email address is  fullname@u.asumh.edu.


What software is available for download?

All current students have free access to Microsoft Office 365 ProPlus. Chromebooks are not compatible with the Office download.


What's included with Office 365?

The latest full versions of Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access.


How do I download Office 365?

You can download Office 365 by clicking on the Office 365 Quick Link inside the MyCampus portal and then follow the instructions.


How many computers can I install Office 365 on?

Install Office 365 on up to 5 machines (PC or Mac) and up to 5 mobile devices with Office Mobile for Android or Office Mobile for iPhone. Plus, the new Office 365 can be installed side by side with previous versions. If a sixth installation is needed, one of the previous 5 will first have to be deactivated.


What if I buy a new computer?

You can install Office 365 on up to 5 computers for free. If a sixth installation is needed, one of the previous 5 will first have to be deactivated.


Will I need Internet access to use Office 365?

No. Internet access is only needed during the download and installation. After installation, no Internet access is needed to use the Office 365 apps.


Where can I get additional help?

You can contact the IT Help Desk from 8:00 a.m. - 5:00 p.m. Monday - Friday at (870) 508-6223.


Banner Student Self Service

Think of Banner Student Self Service as the dashboard to all of the important things you need as a student (your schedule, your financial aid information, your account summary, and more). Go to Banner Information page and access your Student Self Service by clicking the fist link under the green Important Information heading:

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This link will take you directly to the Banner (Ellucian) login where you will use your student email and newly created password to log in:

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Download the DUO Mobile app to complete the set-up of our two-factor authentication. You will need this app every time you log into Banner, but you'll only have to set it up during your first login:

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Once you've logged in and made it throug the two-factor authenication (see DUO Mobile in this Orientation for more information), you will be able to access your schedule, see your financial aid, and pay your bill. This can all be done from the home page:

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We recommend accessing Banner with an Incogino window and logging out fully every time. If you need any help, our team will be happy to assist you -- simply give us a call at 870-508-6223.



We have two help lines dedicated to helping you:

Monday to Friday from 8:00am to 5:00pm

(870) 508-6223


24/7 Blackboard Support

(844) 788-9892

Important Info

We have two help lines dedicated to helping you:

Monday to Friday from 8:00am to 5:00pm

(870) 508-6223


24/7 Blackboard Support

(844) 788-9892

Tamya Stallings

Director of Computer Services

870-508-6166

tstallings@asumh.edu

Integrity First F105



Kim Booth

Project Program Specialist

870-508-6264

kbooth@asumh.edu

Integrity First F104



Shawna Case

Computer Operator/Programmer

870-508-6152

scase@asumh.edu

Integrity First F101



Contact Info

Tamya Stallings

Director of Computer Services

870-508-6166

tstallings@asumh.edu

Integrity First F105



Kim Booth

Project Program Specialist

870-508-6264

kbooth@asumh.edu

Integrity First F104



Shawna Case

Computer Operator/Programmer

870-508-6152

scase@asumh.edu

Integrity First F101



BANNER
ACADEMIC CALENDAR
ASUMH LIBRARY
COURSE SCHEDULE

Alert


Mandatory Password Reset for All ASUMH Users

Passwords were reset for all ASUMH users at 7:25 pm, April 21, 2022. If you reset your password before this time, please reset it again, and then you should be able to access your email and portal information.

If you are unable to login on an ASUMH-issued laptop, use your phone or another computer and go to portal.asumh.edu to reset your password.

If you do not know your ASUMH ID, please call 870-508-6101 to verify that.

If you have any questions, please contact ASUMH IT at helpdesk@asumh.edu or call 870-508-6223. Please leave a voicemail, as they are likely helping other students and faculty.  A voicemail will immediately notify the staff that you have issues you are unable to resolve.

Thank you for your patience during this time.

Still have questions?

A password reset server is available for you to change your password 24/7. Please use the following link to reset your password:  https://webapps.asumh.edu/changepassword
If you are logged onto a campus computer, you can use CTRL-ALT-delete and then "Change a Password" to set a new password. If you still have trouble with the login, please call the ASU System Help Desk at (870) 701-0523.

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Step Up, Reach Back Intern Application



An important part of the Leadership Intern program is service to others. Reaching back after you have been through the program and helping a new member of the program is encouraged. Consider the list of ideas below and mark at least two things you would be willing to do.

Statement of Commitment
By signing this form, I agree to the following:
  1. I will enroll in at least 6 credit hours per semester.
  2. I will maintain at least a 2.0 cumulative GPA.
  3. I will attend orientation, retreat, by-monthly meetings with my mentor(s), and any other required activities on the attached required activities list.
  4. I will participate in planning and executing a leadership event.
  5. I will provide feedback to the mentors.
I confirm that all information on my application is accurate and I give the Women’s Leadership Center permission to verify any information included in this application. My signature below represents an awareness of my commitment and responsibilities to my mentor(s) and the Leadership Intern program.

Funeral Science Program Application

Prerequisites
BIOL 1013 Introduction to Human Anatomy and Physiology for Non-Healthcare Majors
OR BOTH
OR
  BIOL 2004 Human Anatomy and Physiology I & Lab
OR
  BIOL 2014 Human Anatomy and Physiology II & Lab
OR
CIS 1053 Computer Essentials
OR
COMM 1203 Oral Communication
OR
ENG 1003 Composition I
OR
OR
ORT 1001 First Year Experience for Funeral Science
OR
Admission acceptance status made at application due date is contingent on final grades.
Important Disclosures about the Program and the Funeral Service Industry
I understand the program has a specific course rotation that I am required to follow each semester.
I understand that all Funeral Science Education curriculum course work must be completed with a grade of “C” or better.
I understand that I must maintain a 2.5 GPA and will only be allowed to retake courses from which I withdrew or failed in the first semester upon admission to the program.
I understand that I am responsible for any costs associated with the program including field trips and Training Camp.
I understand that it is my responsibility to know the licensing requirements for any state in which I intend to practice.
I understand that students who have previously been convicted of a crime may be restricted from certain clinical facilities and may be ineligible for some state licenses.
I understand that students who have a physical disability should contact the state in which he/she plans to seek licensure to determine if the disability will affect licensure.
I understand that a current driver’s license is required prior to enrolling in a clinical or practicum course.
I have read and understand the program dismissal policies contained within the Funeral Science Student Handbook.

Join the ASUMH Alumni Association

Join ASUMH Alumni Association to stay connected with friends, keep up on new opportunities on campus, and receive discounts to local businesses.

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