ASUMH COMPUTER SERVICES
HERE TO HELP!
Having trouble? Check out the information below about frequently used ASUMH technology and let us know if you have any questions.
Solving problems downloading software. Check out these documents:
What is my username or password to install Office 365?
Your username is your student email address, and your password is the same password you use to log into all of your accounts. Your student email address is fullname@u.asumh.edu.
What software is available for download?
All current students have free access to Microsoft Office 365 ProPlus. Chromebooks are not compatible with the Office download.
What's included with Office 365?
The latest full versions of Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access.
How do I download Office 365?
You can download Office 365 by clicking on the Office 365 Quick Link inside the MyCampus portal and then follow the instructions.
How many computers can I install Office 365 on?
Install Office 365 on up to 5 machines (PC or Mac) and up to 5 mobile devices with Office Mobile for Android or Office Mobile for iPhone. Plus, the new Office 365 can be installed side by side with previous versions. If a sixth installation is needed, one of the previous 5 will first have to be deactivated.
What if I buy a new computer?
You can install Office 365 on up to 5 computers for free. If a sixth installation is needed, one of the previous 5 will first have to be deactivated.
Will I need Internet access to use Office 365?
No. Internet access is only needed during the download and installation. After installation, no Internet access is needed to use the Office 365 apps.
HELPDESK
Contact Info
SPRING & FALL HOURS:
7:30 am - 5 pm: Mon - Thursday
7:30 am - 2 pm: Fridays
SUMMER HOURS:
7:00 - 5:30 pm: Mon - Thursday
(870) 508-6223
Integrity-First Hall, 1st Floor
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Canvas 24/7 Support Hotline:
1-855-411-0284
Contact Info
IT Assistance
870-508-6223
helpdesk@asumh.edu
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